Three shelves, not a catalogue
Cosmetics, hair care and skin care. Thirteen products rather than three hundred, which means every one of them has a page somebody actually wrote.
Beauty tools, bought direct.
Brushes, mirrors and organisers. A hot air brush and a microfibre wrap. Rollers, masks and the at-home devices at the top of the range. Thirteen things, three shelves, and the specifications written down on every one. Delivered right across New Zealand.
Free delivery across New Zealand on orders $100+ · Tracked, 5 to 7 days
Free delivery across New Zealand on orders over $100
Makeup, hair and skin care tools, from brushes to LED and laser devices
Support seven days a week
Cosmetics | Hair Care | Skin Care
What we sell, and how we sell it
Thirteen products across three shelves. Here is what we can tell you about them, which is what they are and what they cost, and not what they will do to you.
We do not make health claims
Not on a product page, not in a guide, not in an email. No permanence, no tightening, no contouring, no drainage. If you want to know what something will do for a skin condition, that is a conversation with your doctor, and we would rather say so than sell you a promise.
The numbers, not the adjectives
Sizes, weights, wattages, what is in the box and what is not. Where we do not have a figure the page says so instead of guessing at one.
A New Zealand shop with an address
Prices in New Zealand dollars, posted from within the country. The company details are at the bottom of this page and there is a person on the other end of the email.
Delivery you can check before you buy
Free across New Zealand on orders of $100 or more, a flat $25.00 below that, in 5 to 7 days after a 24 to 48 hour handling time. Express is offered at the checkout if you need it sooner. The same numbers are on the shipping page and in the cart.
Ask before you order
Not sure which of two things is the one you want, or whether something will suit? Email us first. We would rather answer the question than take a return.
In stock
The range
Everything on the three shelves. Free delivery across New Zealand on orders over $100, a flat $25.00 below that.
A closer look
Some of what is on the shelves
Photographed as the products arrive.
Good to know
Frequently asked questions
Free on orders over $100. Under that it is a flat $25.00 across New Zealand, It is not taxed.
5 to 7 days after a 24 to 48 hour handling time. A tracking number is emailed the moment it leaves us.
Yes. Express is a paid upgrade offered at the checkout for $25.00. If your order is already over $100 you can either take the free standard service or pay for express.
Yes, to every state and territory. Auckland, Wellington, Christchurch, Hamilton, Tauranga, Nelson, Dunedin and Rotorua are all standard destinations.
No. This shop delivers within New Zealand only.
Card through Stripe, or PayPal. Those are the two methods at the checkout.
Yes. Every price shown is in New Zealand dollars.
Yes. One email when payment is taken, and a second with your tracking number once the parcel is on its way.
Email theteam@customersupport.care with a photograph and your order number and we will sort out a replacement or a refund. Do that as soon as you notice, because it is far easier to resolve while the packaging is still to hand.
If you simply change your mind you can return an item within 15 days of purchase, but you pay the return postage on a tracked service and a $39 packing and handling charge per order is not refunded. Nothing here affects the consumer guarantees you have under the Consumer Guarantees Act 1993.
Email theteam@customersupport.care. Support runs seven days a week and most emails are answered within one business day.
No. We are an online supplier with no physical shop, and that is part of how the pricing works.
Buying guide
Buying beauty tools online
The short version of what is worth knowing before you buy any of this, including ours.
Buy the two you will use, not the set of twelve
Brush sets are sold on the count. In practice most people reach for the same three: something for foundation, something for blending, and a small angled brush. A short set of good ones beats a roll of twelve that you wash twice a year.
The same is true one shelf up. A device you use twice a week for a year is worth more than the one with the longer feature list sitting in a drawer.
Where a thing lives decides whether you use it
This is the argument for a rotating organiser and for a lit mirror, and it is not really about either object. Things at the back of a drawer stop existing. A carousel puts everything the same distance from your hand, and even front-on light means you are not compensating for a shadow that only exists in your bathroom.
If you carry kit to other people, the case matters more than the kit. Hard sides stop pressed powder shattering and wheels matter by the third trip.
Heat is the thing to be careful with
A hot air brush does the drying and the shaping in one pass, which is usually less handling than a dryer and a round brush, and less handling is less breakage. Rough-dry to about eighty per cent first: heat spent evaporating water is heat that is not shaping anything.
Use the lowest setting that does the job, and a heat protectant. If your hair is coloured and your colourist has given you advice, theirs is better than ours, because they can see your hair.
Claims, and what we will not tell you
This category is sold on promises: permanent results, tightening, contouring, drainage, circulation. We do not make those claims and we have taken them off this site. In New Zealand a product sold for a therapeutic purpose falls under the Medicines Act 1981 and the therapeutic products regime, and the Fair Trading Act 1986 governs what may be said about it, and a claim about your body is a claim whether it is on a label or in a blog post.
What we will tell you is what a thing is made of, what it weighs, what is in the box and what it costs. A roller is a pleasant ten minutes. A mask is a mask. If you have a skin condition, or you are being treated for one, or you are pregnant, ask your doctor before you buy an at-home device. We will not improvise a reassuring answer, and any health question sent to our support desk gets that same reply.
Before you order
Check the size and what is in the box, because "set" means different things to different makers. If a number on a listing is missing or does not look right, email us at theteam@customersupport.care before you order and we will confirm it.
Free delivery across New Zealand on orders $100+ · Express available at the checkout
Beauty tools, bought direct.
Cosmetics, hair care and skin care, priced in New Zealand dollars with free delivery on orders over $100.
Cosmetics · Hair · Skin
Free Delivery $100+
Tracked Delivery
Secure Checkout
Contact & company details
A real team you can reach
Questions about a product, your order or delivery? A person on our team is happy to help, seven days a week. Health questions are the one thing we will not answer: those belong with your doctor.
Company information
Full business details, published openly, so you always know exactly who you are buying from.
- Company nameLook Great Company (youlookgreat.co.nz), a division of Caruso Consulting Co Ltd
- Administration office8 Commerce Street, Auckland CBD, Auckland 1010, New Zealand
- Emailtheteam@customersupport.care
We deliver right across New Zealand
We deliver all over New Zealand including Auckland, Wellington, Christchurch, Hamilton, Tauranga, Napier-Hastings, Dunedin, Palmerston North, Nelson, Rotorua. Wherever you are, it ships to your door, with free delivery on orders over $100.
Secure checkout
Every order is processed through an encrypted, SSL-secured checkout, so your payment details stay private from start to finish.
Advice before you order
Not sure whether it will fit, or which functions you actually want? Email us first. We would rather answer the question than take a return.
An established business
We trade openly with full company details published above, and the consumer guarantees of the Consumer Guarantees Act 1993 apply to every order.
In summary
Page summary
Look Great Company (youlookgreat.co.nz) is a New Zealand online shop and a division of Caruso Consulting Co Ltd, administration office 8 Commerce Street, Auckland CBD, Auckland 1010. It sells beauty tools and at-home personal care devices across three categories: cosmetics, hair care and skin care. The range runs from a makeup brush set at $55 to a laser hair removal device at $990, and every price is in New Zealand dollars. Delivery is New Zealand wide, free on orders of $100 or more and a flat $25.00 below that, arriving 5 to 7 days after a 24 to 48 hour handling time with tracking, and express is offered as a paid upgrade at the checkout. Payment is by card through Stripe or by PayPal. There is no physical shop. No health, medical or therapeutic outcome is claimed for any product anywhere on this site: no permanence, no tightening, no contouring, no drainage and no circulation claim. Health questions go to a doctor rather than to us, and that is the answer the support desk gives. Contact theteam@customersupport.care, seven days a week.
- CompanyLook Great Company (youlookgreat.co.nz), a division of Caruso Consulting Co Ltd
- RangeThirteen products across three categories. Cosmetics: makeup brush set, eyeshadow palette, lighted vanity mirror, rotating organiser, professional rolling case. Hair care: hot air brush dryer, microfibre hair towel. Skin care: jade face roller, Dead Sea mud mask, bath and body gift basket, LED light therapy mask, facial massager device.
- Prices$49 to $979, in New Zealand dollars
- DeliveryNew Zealand wide, free on orders of $100 or more and a flat $25.00 below that, arriving 5 to 7 days after a 24 to 48 hour handling time, tracked. Express is offered as a paid upgrade at the checkout.
- PaymentCard through Stripe, or PayPal. No other method is accepted.
- Health claimsNone are made anywhere on this site. No permanence, tightening, contouring, drainage or circulation claim is made for any product. Talk to your doctor before using an at-home device if you have a skin condition, are being treated for one, or are pregnant.
- Best forSomeone building a routine at home who wants to read what a thing actually is before buying it
- Not ideal forAnyone looking for a treatment, or for an answer to a health question; neither of those is what this is
- ReturnsFaulty, not as described, or not fit for purpose: contact us and we will refund or exchange. The Consumer Guarantees Act 1993 does not give a general cooling-off period for an online purchase, so a change of mind is not automatically covered.
- Physical shopNone. This is an online supplier.
- Contacttheteam@customersupport.care, seven days a week
- PoliciesPrivacy Policy · Terms & Conditions · Shipping · Refunds & Returns